How do I make a payment to a performer who is a minor (a Coogan payment)?
Coogan payments to performers who are minors are possible on Eljin, though they can’t be achieved in a single transaction. Here’s the process: For more on Coogan payments, there’s an excellent resource here.
What if I enter an order in error?
If you would like to cancel an order, simply navigate to the payments page and click on the order in question. Click ‘void’ in the top right corner to cancel the order. Alternatively, you can contact us at support@eljininc.com. We’ll void the transaction. No problem.
What are the Place of Performance, Nature of Production, and Performance Category fields?
ACTRA payments contain these three additional fields as union requirements. The Place of Performance is linked to a province-specific taxation rate (HST) and affects the calculation of fringes and payment.
What is the Cast Collaboration Rate checkbox?
In SAG-AFTRA programs with more than one narrator, some payers agree to a $100 fee to compensate the payees for extra time spent in coordinating their performances. It is not a requirement for creating a payment.
What is the Agent – add 10% checkbox?
When checked, the Agent – add 10% checkbox adds ten percent of the Talent fee to the payment. It is not a requirement for creating a payment.
I want all payments to go through my agent. I don’t want to be paid directly. What do I do?
Navigate to the menu in the top right and select preferences, proceed to select ‘Display Agents Only’ before hitting updating. With that, all payments will be routed to your agency.
My agent receives my payments. Why do I need to enter my personal banking information?
Agency clients aren’t required to complete a personal profile if they don’t wish to have their own Eljin accounts. But to track your payments and keep abreast of business matters, user profiles (including banking information) must be completed. If you’d like, preferences can be set to ‘Display agents only,’ which will disable direct payments. (See […]
I’ve selected “Subtract fees from the Subtotal” and the “effective rate” on the preview page doesn’t meet a union minimum. What should I do?
This depends on the payment type / signatory:
Is the rate or the effective rate the basis for determining SAG-AFTRA earnings?
Effective rates and effective lump sums are the source from which SAG-AFTRA earnings and contributions are calculated. In ACX payments, the performance allocation is credited as union earnings, while production allocations are not. See here for more about ACX payments to SAG-AFTRA members.
I’m reporting a payment. Should I select ‘Add’ or ‘Subtract’ fees from the Subtotal?
When fees are subtracted from the subtotal, fees are deducted from the rate or a lump sum entered to produce an “effective rate” or “effective lump sum.” Both are displayed on the Preview page. SAG-AFTRA payments can be processed either way. Unless the signatory contract stipulates otherwise, the effective rate must meet the union minimum. […]