One of our agency’s clients works with another agency, as well. When I add clients who work solely with us, they’re added to the Client list immediately. But this client took a little longer to reach Added status. What’s going on there?

This is part of a safety feature that guards against spoofing–that is, faking identities. Malevolent users may enter the site and attempt to link a performer to their fraudulent talent agency. To prevent this from being approved automatically, our system emails the performer requesting that he or she authorize or decline the new agency’s request. […]

How are bank transactions executed?

Eljin uses automated SFTP and FTPS queuing to push and pull (pay and collect) transactions. For more about compliance with NACHA and CPA, check here and here. SFTP and FTPS are both secure protocols, and the transmissions to the banks are protected by TLS/SSL. See “How does Eljin protect the data I submit through my browser?”

How does Eljin protect the data I submit through my browser?

Eljin maintains a TLS / SSL certificate issued by Sectigo (formerly Commodo), a leader in the certificate authority industry. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are protocols that enable secure communications between two machines—yours and ours. Anything that you send from our platform is encrypted in the security layer and decrypted when […]

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