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One of our agency’s clients works with another agency, as well. When I add clients who work solely with us, they’re added to the Client list immediately. But this client took a little longer to reach Added status. What’s going on there?

This is part of a safety feature that guards against spoofing–that is, faking identities. Malevolent users may enter the site and attempt to link a performer to their fraudulent talent agency. To prevent this from being approved automatically, our system emails the performer requesting that he or she authorize or decline the new agency’s request. Without the performer’s explicit confirmation (by clicking the Confirm button in the email), no link to the agency will be created. This checking process can result in a short delay, but in our view, better to be safe than sorry.

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