What is the difference between a performance name, a legal name, and a pseudonym?

Here are the ways Eljin distinguishes between these terms.

Can I edit my profile?

Yes. You can change any field whenever you’d like. The only exception: The account email is not editable. You can, however, add additional email addresses on the Edit account page.

I haven’t received a penny deposit yet. I’ve re-entered my banking information. What now?

If you don’t see a penny deposit after five days, let us know. (Most banks credit the penny overnight, but policies vary from institution to institution.) We’ll check our logs to make sure that there wasn’t an error.

What is a penny test?

A best practice in which one cent is automatically deposited into the bank account you’ve entered into the profile. This ensures that the information on hand is accurate and that transactions can be made successfully. When you receive the penny deposit, please confirm receipt in the Settings II (Financial) page of your profile.

Why do I need to select a payment type (Standard Eljin or ACX US) in Financial Settings?

This selection associates your payments with a “signatory,” a party signed to a union agreement. Different agreements stipulate specific rates for union Health & Retirement contributions. They also invoke different templates for calculating earnings and fees. Most users will want to select Standard Eljin from the dropdown. But if you’re paying narrators you’ve engaged through ACX, choose ACX […]

Why do I need to enter my banking information?

Eljin exists to make electronic payments between parties. Individual payers and all payees must supply banking information to enable Eljin to route payments. All payments and collections conform to the standards and specifications of the National Automated Clearing House Association (NACHA) and the Canadian Payment Association (CPA).

What about EINs and BNs? Aren’t these good enough?

EINs and BNs for loan-out corporations and LLCs are useful for our record-keeping and affect our tax reporting. They do not, however, satisfy union requirements, which call for SSNs and SINs.

Why are SSNs (US) or SINs (Canada) necessary?

SSNs and SINs are required for all payees and clients. We need them for two purposes:

What information will I need to sign up?

All payers and payees must create user profiles. In addition, agents must add client information cards, as needed. Information required for each user or client may include:

For payers, what’s the difference between a personal and a company account?

The difference is largely about scale, access to functionality, and fees.  Fees – A full schedule of fees appears in the answer to “What does Eljin charge for its services?“