Agency clients aren’t required to complete a personal profile if they don’t wish to have their own Eljin accounts. But to track your payments and keep abreast of business matters, user profiles (including banking information) must be completed. If you’d like, preferences can be set to ‘Display agents only,’ which will disable direct payments. (See ‘What information will I need to sign up?‘ and ‘I want all payments to go through my agent. . . . What do I do?‘).