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The status of the client I just added was displayed as In Progress and later as Re-send request. What should I do?

In Progress is displayed when a client must authorize a new agent and hasn’t yet done so. For security reasons, Eljin flags new agency connections to ensure that they’re verified. If Re-send request is displayed, it may be wise to let the client know you’re trying to make the connection. You can then click the button and resend the request. The client should be expecting the message and will be able to authorize the new agency link.

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