All payers and payees must create user profiles. In addition, agents must add client information cards, as needed. Information required for each user or client may include:
- Unique email address
 - Address
 - Social Security Number (SSN) or Social Insurance Number (SIN)
 - Employer Identification Number (EIN) or Business Number (BN)
 - Harmonized Sales Tax Number (HST) (Canada)
 - Name of loan-out corporation or LLC, if applicable
 - ABA routing and bank account numbers (US)
 - Institution, transit, and bank account numbers (Canada)
 - SAG-AFTRA or ACTRA number (opt.)