Before I construct a multi-order CSV, I’d like to check one performer’s name as well as the name of the agency representing her. I’d also like to make sure that another performer has an Eljin account. How can I do that?
There are two ways to find what you’re looking for: Case 1: Use the talent dropdown on the create payment page Case 2: Search past payments
How do I complete a multi-order CSV?
You can pay both SAG-AFTRA and ACTRA performers in a single worksheet. Just make sure that you place the right information in the right column. Make sure that you save the worksheet in CSV format before you upload it. You should imitate this sample: Notes: Inputs for Canadian Orders Place of Performance: Nature of Production: […]
I’m an enterprise customer, and I’d like to use Eljin’s import feature to make one transaction that pays a range of performers. How do I get started?
Eljin makes it possible for enterprise customers to upload a single CSV worksheet to generate up to 150 orders at a time. Once you’ve logged in, start by clicking Payments > Upload Payment CSV in the left menu. Then find the “download this template” link in the blue callout box. Once you’re able to work […]
What other software integrations connect through the API layer?
Other integrations include:
What technologies are used in the engineering of the Eljin application?
The three-tier architecture and cutting-edge tech stack of Eljin incorporates a user interface (Angular), the application itself (Java) with its API layer, and a database (MySQL).
One of our agency’s clients works with another agency, as well. When I add clients who work solely with us, they’re added to the Client list immediately. But this client took a little longer to reach Added status. What’s going on there?
This is part of a safety feature that guards against spoofing–that is, faking identities. Malevolent users may enter the site and attempt to link a performer to their fraudulent talent agency. To prevent this from being approved automatically, our system emails the performer requesting that he or she authorize or decline the new agency’s request. […]
How are bank transactions executed?
Eljin uses automated SFTP and FTPS queuing to push and pull (pay and collect) transactions. For more about compliance with NACHA and CPA, check here and here. SFTP and FTPS are both secure protocols, and the transmissions to the banks are protected by TLS/SSL. See “How does Eljin protect the data I submit through my browser?”
I can’t see the full entry in my profile, because some digits are covered with asterisks. Is this necessary?
You’re talking about “masking.” This feature is managed by our application programming interface (API), and yes, it’s a necessary safety feature. Masking prevents would-be spies and data thieves from seeing or otherwise gaining access to your private information. A tip, though: When you’re editing data in a masked field, be sure to enter the entire […]
It looks as though Eljin uses a third party for its log-in page. What’s the product?
Auth0 is a leading provider of authentication and authorization products. It has a wide variety of features that will allow us to offer new customizations as we grow. We’ve integrated their software into our own with great success. For more about Auth0, check here.
How does Eljin protect the data I submit through my browser?
Eljin maintains a TLS / SSL certificate issued by Sectigo (formerly Commodo), a leader in the certificate authority industry. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are protocols that enable secure communications between two machines—yours and ours. Anything that you send from our platform is encrypted in the security layer and decrypted when […]