How do I enter payment amounts?
There are two ways to enter payment amounts: [Hours] x [Rate], or Lump Sum.
Why do I need to enter start and/or finish dates?
Unions require that we report the days on which the performer worked. Use the calendar pop-up to set the dates as needed.
What should I put in the “Message on invoice” field?
The Message on invoice field lets you include billing data or whatever information is necessary for your records—project numbers, POs, ISBNs, etc. It’s not a required field and can remain blank.
The performer I want to pay doesn’t appear in the talent dropdown list. What should I do?
If the performer you’d like to pay doesn’t appear in the Select Performer dropdown, you can invite that person (or agent) to create an account. Click + Invite new performer in the menu bar or on the payment form, and enter an email address. At this point, one of three case obtains: The email belongs to no existing user. If […]
The narrator I want to pay appears more than once in the dropdown. How do I select the correct talent profile?
You can send payments directly to talent or through their agents, if they’ve been engaged. In the performer dropdown list, the information in parenthesis specifies the recipient as For example: Select Mary Welch (Direct pay – SAG-AFTRA), if you want to pay Mary directly. Or select Mary Welch (Artemis Fleet Talent – SAG-AFTRA), if you made the booking […]
My payment is pending. When will it be paid?
Payments are made to performers or their agents when Eljin receives payment from the publisher / producer / rights holder–within 30 days of invoicing. If you’re experiencing a delay, please let us know immediately at support@eljininc.com.
How do I create a payment?
Individuals and companies can pay union talent by clicking the Create Payment button under Payments in the navigation bar. When the Payment form loads, fill-in the required fields, then click Preview order. After reviewing the payment details in the pop-up window, click Submit to continue, if everything looks all right. Click Cancel to return to the Payment form and edit it.